Tom tom would send an email every month to remind me to update tom tom. There map updates are also not free for my tom tom. THE UPDATES THAT I PAID FOR WERE THE RED LIGHT AND SPEED CAMERA UPDATES. Have you been charging from the PC or from an AC mains adapter? Does the XXL have the green light on the front or orange light on top when charging (I can't recall offhand)? We call that model something else here. It's your $119, and it's true that both TomTom and Garmin offer lifetime maps now that make either worth the money, but no point in putting yours in the bin if it can be made to work without much pain If nothing else, you can give/sell it to someone who needs one. We need to know what has been tried and what has not, and we're pretty patient when it comes to resurrecting these silly things. Software updates are free, can be downloaded at any time, and if your XXL broke, we should be able to put it to rights very easily if you're willing to work with us a bit. That said, I'd be curious to understand how 'there software update that I paid for' broke your unit. The TomTom Via 260 goes for $139 at Dick Smith, and also comes with lifetime maps at the moment.
